Nutrition: Frequently Asked Questions

What is Medical Nutrition Therapy (MNT)?

Medical Nutrition Therapy (MNT) is used to determine the nutrition diagnosis, and develop nutrition interventions and counseling specific for the individual. It is an essential part of comprehensive health care that can aid individuals with a variety of illnesses and conditions improve their health.

Why do I have to complete a nutrition assessment?

Nutrition assessments are conducted by Registered Dietitians on staff to help figure out which meals are the best fit for you. We will ask you about your height, weight, medication, physical activity, appetite, food allergies, and how you are eating in general. We will also address any additional questions, and together develop ways to address your specific nutrition and health concerns.

How often do I need to talk to the Dietitian?

Based on the information discussed in the nutrition assessments we may contact you as soon as 3-4 months, but typically most of our clients get a call back from the Dietitian 6 to 12 months to re-assess how they are doing, and address any additional concerns. If you have any questions or concerns you can call us at 323.845.1800.

When am I getting my food?

You need to complete the nutrition assessment before your first meals can be delivered. Once the nutrition assessment has been completed it takes 1 to 2 weeks to get your first delivery.

How long can I store my meals in the freezer?

You can store our frozen meals in the freezer 3 to 4 months. Do not thaw and then re-freeze you can be putting yourself at risk for food borne illness.

How long should I wait to eat my meal after thawing it?

Meals can be thawed in the refrigerator up to 24 hours before reheating it. They can also be thawed in the microwave, but they must be fully cooked and eaten that same day. Meals should never be thawed in the sink, on the counter, or anywhere not refrigerated.

How should I reheat my meals?

Directly from the freezer - It may take up to 6-7 minutes to fully reheat the meal depending on the power of your microwave. Be aware that the side items like noodles or veggies may cook faster that the main entrée like the chicken, or lasagna.

After thawing - The meal should take 3-4 minutes to fully reheat depending on the power of your microwave.